In the ever-dynamic world of business change is an undeniable constant, and as a result it is a necessity for leaders to embrace adaptability. Navigating the treacherous waters of relentless and transformative shifts requires skillful maneuvering, and when external forces exert influence drive change across industries and the world at large it becomes crucial for leaders to avoid being consumed by the struggle of adjustment and maintain perspective.
In order to do so, Mark Hauser says leaders need to strike a balance between prioritizing the organization itself and nurturing the individuals working there. Overemphasizing the bottom line while neglecting the well-being of their teams can breed mistrust and destabilize the organizational culture, instilling fear and doubt in employees. At a time when a devoted, motivated, and high-performing workforce is vital for success, leaders must cultivate an environment of loyalty, enthusiasm, and productivity.
With a career spanning over three decades in private equity, Mark Hauser has developed extensive experience in company operations, founding several companies including HAUSER, Inc., a risk advisory and insurance brokerage, and Hauser Private Equity, an alternative investment firm. He has also served on the boards of various businesses across diverse sectors, ranging from consumer goods and food & beverage brands to digital advertising, textile manufacturing, and government-contracted security and defense enterprises. Mark Hauser’s extensive experiences have given him a deep understanding of leadership and expertise that transcends industries.
Below, he provides a roadmap for leaders in how to best maneuver through uncertain times.
Embody sincerity and assurance
As a leader, your role extends beyond mere words; you must embody reliability and become the beacon of hope, particularly during challenging times, says Mark Hauser. In moments of uncertainty, everyone looks to the leader for guidance and reassurance. Similar to how a contagious disease spreads, projecting unease or insecurity infects others. That’s why it’s crucial for you, as a leader, to maintain a strong façade of confidence, even when you’re grappling with uncertainty yourself.
Demonstrate decisiveness and flexibility when making decisions
In times of uncertainty tough decisions will inevitably arise, and decisive action demonstrates confidence, propelling the business forward instead of causing paralysis. Hauser points out that while the inclination is often to become rigid, adaptability fosters resilience and perseverance, vital traits for navigating uncertainty. An open mind in decision-making facilitates swift choices, contributing to success in unpredictable situations.
Have courage and stay humble
Mark stresses that even if you follow the advice given earlier, mistakes are inevitable in times of uncertainty. Deep crises necessitate risk-taking and continuous decision-making, making it unrealistic to expect flawless navigation throughout the ordeal. Exceptional leaders take personal responsibility despite external factors beyond their control. They align the team’s focus, establish new performance metrics, and foster a culture of accountability that they themselves embody.